Ibex customer service rules!

Ibex does it right,  again .

Ibex does it right, again .

Men’s woolies tights -replaced, again.

I am hard on gear. I can find a company whose products are robust enough that I don’t break their stuuf, that’s great.

It’s even greater when I do break stuff, and deal with a company that comes through for me.

Ibex is on that short list.
Steripen, Four Dog Stove, and Patagonia are also on that list. [For full disclosure, I have received sponsorship donations from all three companies.] Leki trekking poles are on that list (But only if you stay away from their carbon fiber poles, which are apparently so breakage prone that their warranty is limited to just 1 year. The aluminum pole line is a much better deal, with lifetime replacement on any broken pole sections). Western Mountaineering (superb sleeping bags), and Cascade Designs (thera-rest-sleeping pads) both came through when their products failed on the trail. ULA Packs also backs up the hiker.

These guys are definitely off my list: Mountain Hardware, Arc’teryx .

I don’t think these Ibex tights are going to give me problems. I only use my Ibex tights to sleep in, or wear around camp at the end of a day of backpacking. I like to put a clean layer between my often grimy body and the interior of my down sleeping bag. The old tights were prone to tearing, which happened when I was squeezing into the tights after a shower, more than once. The previous model was ultra-thin, with a light thread weave that’s not used for tights anymore. The new ones look tear proof.

Thanks Ibex, and thanks to all the companies out there that back up the hiker.

About Tom Jamrog

I'm sixty-seven and live in the Maine woods. I thru-hiked the Appalachian Trail in 2007, the Pacific Crest Trail in 2010, Vermont's Long Trail in 2011, the Continental Divide Trail in 2013, the Camino Portugese (2016), and Newfoundland's East Coast Trail (2017) . I am outdoors every day. I offer guided backpacking trips and classes in Maine, through "Uncle Tom's Guided Adventures".
This entry was posted in Backpacking, Gear and tagged , , , , , . Bookmark the permalink.

One Response to Ibex customer service rules!

  1. Tom –

    Accessorize.

    Think “tutu”

    Once you get the tights, you might as well.

    Or at least – “foustanella”

    Like

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